Shipping & Delivery

Free shipping Australia-wide on every order. No minimum spend, no exclusions.

Where we ship

We currently ship within Australia only, to all states and territories including regional addresses. We are not shipping internationally at this time.

Dispatch

Orders are dispatched within 1 business day. Orders placed on weekends or public holidays are dispatched the next business day.

Tracking

Every order ships with tracking. You will receive your tracking number by email as soon as your order leaves us, so you can follow it through to delivery.

Delivery times

Delivery time depends on where you are. Metro addresses generally arrive sooner than regional and remote ones. Once your parcel is with the carrier, your tracking link is the most accurate guide to its arrival.

If your order seems to be taking longer than expected, get in touch with your order number and we will chase it up for you.

Damaged in transit

If your mat arrives damaged, contact us within 7 days with your order number and a few photos of the issue. We will arrange a replacement or a full refund, and we cover the return postage. You do not need to pay to send a damaged item back.

Wrong address

Please double-check your delivery address at checkout. If you spot a mistake, contact us straight away — we dispatch quickly, and we can only correct an address before the parcel leaves us.